Calling, field visits and payments for collection teams
ROVEXY turns company Android phones into managed work phones: recorded calls, verified field visits and payment slips, with your office watching it live from one console.
Good afternoon, Sameer · Monday 12 October, 2026
90% of employees
working in the app
customer calls in progress
online, not working
not seen in 10 min
▲ 11% vs previous period
▲ 15% vs previous period
▲ 18% vs previous period
avg ring 14s
10 employee(s) calling
nothing overdue
6 pending · 0 failed
2 pending approval
0 not compliant · 0 silent 24 h+
When a bank asks what was said to a customer, who visited, or where a payment went, the answer has to be on record — not in an agent's personal phone or a WhatsApp group.
ROVEXY keeps calls, visits, promises and payments on one record that stays with the company.
How it works
Follow one real day in the ROVEXY app, from the bank's file to the money in. Pick a step to see the phone.
OfficePhone
Upload the portfolio. The office drops in the bank's Excel or CSV and assigns it to a group. Each phone gets its cases straight away, with a push alert.
Approve the company phone. A new phone shows a code. The admin matches it in Devices & approvals and approves it. Unapproved phones cannot sign in.
Recording must be on. Work cannot start until a test call proves auto call recording is on. An answered call without a recording blocks calling again.
Call the customer. Cases are sorted by days past due and amount. The call goes out on the company SIM and the recording uploads by itself.
Record the outcome. After every call: a promise with amount and date, a payment, or a callback. Promises and callbacks land on the follow-up list.
Visit and check in. Field agents see customers near them with road distance. "I've reached" only counts within 100 m of the customer's pin.
Collect the payment. Mode, amount and a photo of the slip, on the spot. The office checks the payment before it reduces the balance.
Check and confirm. Managers see each slip next to the payment and confirm it or send it back with a note. The agent sees the result on the case.
See the team live. The office sees who is on a call, who is working and who has gone quiet. Location is shared only during the work session.
The real ROVEXY console, shown with sample data. Pick a screen, or let it play.
Who is online, who is on a call, how many calls connected and what is due today — compared with last week.
In the console: Dashboard
1Online, on a call, idle and offline2Calls, connects and talk time vs last week3Calls per day, connected and not A live map of the field team and a status for every agent, during work sessions only.
In the console: Supervision → Status & location
1Live pin for every agent2Live, seen earlier, on a call3Calls, visits and battery per agent Calls from the app are recorded from ring to hang-up and uploaded on their own. Play any call next to its outcome.
In the console: Calling → Calls & recordings
1Calls, connects and talk time2Play the recording in the row3Outcome: promise, paid, callback Agents record the mode, amount and slip photo on the spot. The office confirms each one or sends it back with a note.
In the console: Calling → Payments & slips
1To check, verified, rejected2Slip photo on every payment3Confirm or reject with a note Search every customer across portfolios, select and assign them to a caller, or withdraw them when the bank recalls the file.
In the console: Customers
1Assign or withdraw in one step2Filter by status, group, caller, portfolio3Overdue amount and days past due Calls, connects, collections and callbacks for every bank portfolio, by group and by agent — ready for the client review.
In the console: Portfolio reports
1Calls, collections and callbacks2Daily calls, connected and not3Collections by day A new phone shows a code; your admin checks it and approves. Policy and compliance for every phone in one list.
In the console: Devices → Devices & approvals
1Code shown on the new phone2Review and approve3Policy applied and compliant Also included: messages and internet voice calls between office and phone, live screen and camera sessions on request, push alerts, audit log and your company branding. Works with SmartPRS payroll, SmartEPT, Exotel, Google Maps and Excel/CSV.
Customer data, call recordings and employee locations are sensitive. ROVEXY is designed around that, so you can show a bank exactly who did what.
One company never sees another's customers or calls.
Your admin approves a phone before anyone signs in on it.
Managers see only their group; permissions decide who plays, exports or changes.
Sign-ins, exports and setting changes, with who and when.
Between sign-in and sign-out, with a notice on the phone.
Choose how long recordings are kept. Backed up daily.
Pricing
Priced per user. Cloud is a subscription — annual is the best price. On-premises is a one-time licence with yearly updates & support. Prices exclude 18% GST.
What you get
Everything in Starter, plus
Everything in Business, plus
Free for 14 days
Every feature switched on, for up to 5 users. No card needed.
Prefer a person? +91 90000 98877 · [email protected]
FAQ
Straight answers on phones, recording, privacy and billing.
Talk to a person who has set this up for collection floors before.
No. ROVEXY is an Android app on ordinary company phones of mixed brands (Xiaomi, Samsung, OPPO, Realme, Vivo, OnePlus, Pixel). You approve each phone from the console before it can be used for work.
Yes. Calls are placed through the phone's SIM and its own Phone app, so customers see your company number. Calls can also go through Exotel cloud telephony if you use it.
Yes. Calls are recorded from ringing to hang-up. The app won't start work until recording is on, and recordings upload to your console automatically.
Only during a work session, between signing in and signing out on the app. Employees see a notice while it is on.
No. Managers see only the people and cases of their own group. Only the company admin sees everything, and every sensitive action is written to the audit log.
On ROVEXY's cloud servers run by Ametecs India, backed up daily. Each company's data is kept separate, and you decide how long recordings are kept from Storage & retention.
Pay online by UPI, card or net banking through Razorpay, or ask us for a bank-transfer invoice. A GST tax invoice is issued for every payment and stays downloadable from your console.
You get a few days' grace to renew from the console. After that, phones can't start work until you renew. Your data stays exactly as it was.
Yes. Move to a bigger package from Administration → Plan & licence; the new user limit applies as soon as it's paid. Renewing early never loses days.
Yes, with SmartPRS (attendance and payroll) and SmartEPT (workplace compliance) from Ametecs. Field check-ins and work sessions flow across by employee code.
Ready when you are
Start a free trial today, or let us walk your team through ROVEXY on a live call.